Last updated: September 2026

Cape Verde Trip respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Actour Agencia de Viagens e Turismo Sociedade Unipessoal Lda collects, uses and protects personal data through the Cape Verde Trip website and in connection with travel enquiries and services.

1. Who Is Responsible for Your Data?

The data controller is:

Actour Agencia de Viagens e Turismo Sociedade Unipessoal Lda
Cruz João Évora
Mindelo, São Vicente
Cape Verde
Email: info@capeverde-trip.com

Phone: +238 977 5330

2. What Personal Data We May Collect

Depending on how you interact with us, we may collect:

• Name and contact details
• Email address and telephone number
• Travel dates and itinerary preferences
• Number and composition of travellers
• Accommodation and activity preferences
• Information you voluntarily include in messages or travel requests
• Information required to organise booked services
• Technical information associated with use of the website, such as IP address, browser and device information
• Communication records relating to enquiries and bookings

Where information such as health, mobility, dietary or accessibility requirements is necessary to organise a service safely, we will only use it for the relevant purpose and in accordance with applicable law.

3. How We Use Personal Data

We may use personal information to:

• Respond to enquiries
• Prepare personalised itineraries and quotations
• Arrange and manage bookings
• Communicate about travel services
• Coordinate services with relevant local suppliers
• Provide customer support
• Meet legal, accounting and regulatory obligations
• Maintain the security and operation of the website
• Improve our services and understand how the website is used

We will not use personal information for purposes incompatible with those for which it was collected.

4. Sharing Data With Travel Suppliers

When necessary to provide a requested or booked service, relevant information may be shared with suppliers such as hotels, guides, transport providers, activity operators and other travel partners.

We only aim to share the information reasonably necessary to arrange and deliver the relevant service.

We may also disclose information where required by law or by a competent authority.

5. International Data Transfers

Travel arrangements may require information to be processed by service providers located in different countries.

Where personal data is transferred internationally, we take reasonable steps to ensure that it is handled appropriately and in accordance with applicable data protection requirements.

6. How Long We Keep Personal Data

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, handling enquiries and complying with legal, accounting and regulatory requirements.

Retention periods may therefore differ according to the type of information and the relationship with the traveller.

7. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based system can, however, guarantee absolute security.

8. Cookies and Website Analytics

The website may use cookies and similar technologies necessary for its operation and, where enabled, to understand website usage or provide additional functionality.

Where required by applicable law, non-essential cookies will only be used with the appropriate consent.

Users can also manage cookies through their browser settings.

9. Marketing Communications

We will only send promotional communications where permitted by applicable law and, where required, with your consent.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Service communications relating to an enquiry or booking are not marketing communications.

10. Your Rights

Subject to applicable data protection law, you may have rights concerning your personal data, including rights to information, access, correction, deletion or blocking, and objection to certain processing.

Requests concerning personal data can be sent to info@capeverde-trip.com

.

You may also have the right to contact the competent data protection authority in Cape Verde.

11. Third-Party Websites

Our website may contain links to websites operated by third parties. Their processing of personal data is governed by their own privacy policies, and we encourage users to review those policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, website or legal requirements.

The latest version will always be published on this page with its revision date.

13. Contact

Questions about privacy or the processing of personal data may be sent to:

Actour Agencia de Viagens e Turismo Sociedade Unipessoal Lda
Cruz João Évora
Mindelo, São Vicente
Cape Verde
Email: info@capeverde-trip.com

Phone: +238 977 5330